Ongoing recruitment at Willers Solutions Limited, 29th May 2017

Filed in Jobs in Nigeria by on May 29, 2017 0 Comments

We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation.

Our focus is on creating and managing change in organisations by formulating and implementing customer centric strategies. We have acquired capabilities to engage a wide range of assignments essentially to enable clients execute projects, enhance efficiency and to develop human capacity.

JOB TITLE: Customer Care Associate
REQUIREMENT

  • Candidate must have a minimum of Diploma in Customer Service, Marketing, Supply Chain Management, Business Management or any related field.
  • At least 2 years Customer Care experience, Customer Service or help desk support.
  • Excellent oral and written communications skills
  • Customer service oriented, high level of motivation & professional telephone etiquette.
  • Resilience, ability to function under high pressure environment.
  • Excellent verbal and written communication skills- fast and accurate typing.
  • A responsible & positive attitude, able to comprehend, complex caller information
  • Excellent people skills, ability to build rapport & relationships with all stakeholders.
  • Basic computer knowledge / technological skills, proficiency in Ms office suites
  • Ability to adapt to change, meet the changing demands of the work environment, work long hours on different shifts across a 24-hr period & weekends.
  • Ability to multitask, work well as an individual & part of a team; to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback & contribute to team building

DESCRIPTION

  • Respond to, resolve and record all callers’ inquiries & complaints and maintain records of all interactions.
  • Provide customers with process and service support with regards to all Academy
  • Operations, billing information, construction, marketing, curriculum support and IT systems support.
  • Identify, resolve or escalate all reported issues and complete all call logs.
  • Update the existing databases with changes and the status of each caller / reported

JOB TITLE: Field Officer Academics
REQUIREMENT

  • Candidate must have a minimum of B.Ed degree or it equivalent in Educational Management or related discipline
  • Candidate must have vast experience and verifiable record as a former teacher/examination supervisor with a keen eye for observing others.
  • Must have problem solving skills and would be active in visiting schools and noticing “What works and what fails”
  • Must be an effective writer, able to communicate what you see and hear
  • Must be an effective interviewer who is reassuring – able to get teachers, parents, pupils, and academy leaders to speak honestly to you
  • Must be able to work with no supervision
  • Must be willing and ready to learn

DESCRIPTION

  • Observe 10 to 12 classes per day, and give them ratings, Write out detailed description and Rate the lesson itself (which comes from “headquarters”), the teacher, and the pupils.
  • Interview teachers, parents, and the school leader, and your interview notes help school team to make decisions.
  • You notice problems like pupils who don’t have the right books, or teacher computers that don’t work properly, and sometimes shoot photos or video.
  • Gather both quantitative and qualitative feedback (via email, skype, e.t.c) that will help drive Management decisions
  • Administer test or grade tests, observe new procedures to evaluate if the new way Is better than the existing way

JOB TITLE: Warehouse Operator
REQUIREMENT

  • Minimum of 2-3 years as a warehouse attendant in a busy warehouse
  • Certificate in courses related to Logistics/Supply Chain is a key requirement preferred
  • Ability to respond quickly to work dynamics which include method of work, working hours/days etc.
  • Good listening skills
  • Ability to maintain a clear focus on the activities given and delivering within acceptable time
  • Ability to work well in a team
  • Ability to read and write
  • Ability to quickly learn and make suggestions

DESCRIPTION

  • Order picking and refill as per the kitting list/requisitions and escalating any emerging issues to supervisor(s)
  • To load and unload Lorries including working the logistics to ensure seamless performance of the chain.
  • Assist the supervisor in reconciling of stock variances
  • Ensure segregation of materials; good stock from obsolete and any dead stock.
  • Organizing, Planning, and Prioritizing Work – Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Developing and Building Teams – Encouraging and building mutual trust, respect, and cooperation among team members.
  • Coordinating the Work and Activities of Others – Getting members of a group to work together to accomplish tasks..
  • Participate in cycle counting and stock taking and proper recording of stock figures including updating stock sheets/cards
  • Support warehouse attain > 98% stock accuracy.
  • Clear understanding and implementation of 6S principles
  • Endeavour for <1% customer complaint by ensuring that right items and the right quantities are assembles/kitted.

JOB TITLE: Teacher Training Associate
REQUIREMENT

  • Candidate must have a minimum of B.Ed degree or it equivalent in Educational Management or related discipline
  • Must have minimum of 4/5 years experience in education either in a school or in an education related organization. Teaching experience is highly valued but not mandatory.
  • A fundamental belief that great teachers are “made” not born
  • Strong interpersonal skills with the ability to easily form relationships and influence and motivate others
  • Exceptional communication and presentation skills with the ability to engage a large group of individuals
  • Flexibility and a strong work ethic. The ability to overcome obstacles
  • Strong organization and time management skills
  • Strong people management skills – holding adults to high expectations
  • Proficiency in Microsoft Word, Excel and PowerPoint

DESCRIPTION

  • Onboard and induct teacher trainees, investing them in our mission and the role they play in it.
  • Create GREAT teachers by executing all content with fidelity, ensuring trainees engage in rigorous and meaningful practice and providing thoughtful feedback and coaching.
  • Execute the selection and screening tools and processes to ensure that only the best teacher trainees are selected for hire.
  • Continuously seek ways to improve content, systems and processes by taking initiative and sharing feedback with the leadership team.
  • The measure of your success will be the learning outcomes delivered by teachers you trained and selected once they are placed in the classroom.

JOB TITLE: Regional Manager
REQUIREMENT

  • Candidate must have a minimum of B.Ed degree in Educational Management or related discipline.
  • Masters degree or professional qualification is an added advantage
  • Must have minimum of 8 years experience as a Regional Manager in an educational related organization with a proven leadership experience leading a team at a large-scale community organization or business
  • Proven success driving growth at a data-driven, customer-facing organization
  • Strong familiarity of the working community; lived or worked in low-income communities for several years and are accustomed to how communities work
  • Past experience and passion for education, community development, or community organizing; experience working with local governments preferred
  • Clear communication skills with impeccable written and spoken English and multiple local language skills (3+ languages preferred)

DESCRIPTION

  • Academy oversight – supervise and mentor Area Managers to ensure all academies are meeting financial, operational, and instructional goals
  • Public relations – develop and maintain strong relationships with local government and community leaders to advocate for higher-quality education and promote the organization
  • Customer relations – support the customer outreach and customer relations work of academies.
  • Financial sustainability – ensure that all academies in your geographic region are growing on model.
  • Travel – 50% travel to all of the academies in your region
  • The measure of your success will be the learning outcomes delivered by teachers you trained and selected once they are placed in the classroom.

JOB TITLE:  Area Manager
REQUIREMENT

  • Candidate must have a minimum of B.Ed degree in Educational Management or related discipline.
  • Masters degree or professional qualification is an added advantage
  • Must have minimum of 6 years experience as an Area Manager in an educational related organization with a proven leadership experience ; Experience as an Academy Manager highly preferred
  • Strong familiarity of the working community; have lived or worked in low-income communities for several years and are accustomed to how communities work
  • Past experience and passion for education, social equality, community development, or community organizing; experience working with local governments preferred
  • Clear communication skills with impeccable written and spoken English and multiple local language skills (3+ languages preferred)

DESCRIPTION

  • Academy oversight – supervise and mentor Academy Managers to ensure that financial, operational, and instructional goals helps recruit staff as needed
  • Government and public relations – develop and maintain strong relationships with local government and community leaders to advocate for higher-quality education and promote the organization
  • Customer relations – support the customer outreach and customer relations work of Academy Managers
  • Financial sustainability – ensure that all academies in your geographic area are growing and able pay all staff salaries and vendors on time by ensuring all pupils fees are paid on time
  • Travel – commute between all of the academies in your area on a daily basis using public transport; depending on your area, you may be required to spend a significant amount of time away from home to meet the needs of academies

JOB TITLE: Field Architect
REQUIREMENT

  • Candidate must have a minimum of Degree in architecture; specialist knowledge of ArchiCAD required Experience doing site measurements, architectural design and drawing, and site work supervision
  • Minimum of 3 – 4 years of experience as a field architect
  • Masters degree or professional qualification is an added advantage
  • Excellent written and oral communication skills
  • Adaptable and flexible to changing conditions

DESCRIPTION

  • Carrying out detailed initial site survey including site analysis
  • Carrying out architectural designs including site planning, schemes, and detailed design
  • Preparing preliminary, schematic and detailed architectural drawings
  • Measuring existing facilities and preparing measured drawings
  • Preparing, maintaining and updating detailed schedules of completed facilities
  • Construction work supervision and audit

JOB TITLE: Construction Supervisor
REQUIREMENT

  • Candidate must have minimum of Higher National Diploma in Building, Construction, Civil Engineering, Quantity Surveying or any related field
  • Minimum of 5 years of experience in site supervision on busy sites preferably in labour intensive project
  • Good knowledge of basic construction technology and practices.
  • Good planner, well organized and able to carry out simple analysis tasks.
  • Should be able to source skilled labour locally and handle labour-related issues arising on site from time to time
  • Ability and willingness to accept instructions, accept criticism and positive feedback, while being very adaptable and flexible

DESCRIPTION

  • Site Appraisal; Carry out initial site visit, document the site characteristics, evaluate the implications of site conditions to construction and prepare a report.
  • Project Start-up; Carry out all tasks that are necessary for the construction to commence effectively and complete the start-up checklist for approval.
  • Contract management; Prepare or modify the standard contract for site specific issues, discuss it with the Site Foreman and manage it throughout the construction period.
  • Materials management; Prepare or modify the standard schedule of materials, prepare materials requisitions, confirm orders and deliveries retrieve from site and forward to corporate office
  • Labour management; Source qualified Site Foremen (where necessary), skilled and unskilled labourers, manage labour records, manage labour payments, retrieve from site and forward the invoices to headquarters
  • Programme Management; Carry out day-to-day monitoring of progress of work on site,
  • Workmanship and Quality Control; Communicate the quality standards, implement procedures to ensure effectiveness
  • Payments
  • Compute or modify budget estimates for approval, prepare payment requests for approval.
  • Records Management
  • Implement the proper entering and updating of site records including the invoice
  • Labour Relations
  • Ensure the employment of only desirable workers on the Academy

JOB TITLE: Quantity Surveyor
REQUIREMENT

  • Candidate must have a minimum of Diploma or Degree in Quantity Surveying or related field.
  • Master’s degree in Construction Management or Project management shall be an added advantage.
  • Must have minimum of 5 years of related experience in a busy and dynamic work environment.
  • Experience handling concurrent projects in multiple locations.
  • Excellent knowledge of the Nigerian construction market.
  • Statistical analysis knowledge is an asset

DESCRIPTION

  • Assist the Manager with the implementation of the academy induction and training programs for Area Managers, Academy Managers and Ambassadors providing general cost planning and control advice for decision making.
  • Formulating and updating all necessary tools for data collection, process planning, monitoring and control, and analyses.
  • Prescribing and constantly reviewing specifications, work methods, processes and procedures with a view towards maximizing cost efficiency.
  • Carrying out cost computations, preparation of budget templates, budget reviews and updates
  • Formulating, reviewing, monitoring and updating payment processes, procedures, controls and tools in consultation with the Finance Department.
  • Reviewing and approving payment documentation including site documents, relevant procurement and accounting documents
  • Determination and forecasting of construction costs including adjustment policy, planning and implementation.
  • Carrying out cost studies and surveys including cost comparatives, component/elemental cost analyses and real-time cost performance analyses.

JOB TITLE: Ambassador
REQUIREMENT

  • Candidate must have a minimum of University degree in Educational Management, Sociology, International relations or related discipline.
  • ·Masters degree or professional qualification is an added advantage
  • Must have minimum of 5 years experience as an Ambassador in an educational related organization
  • Past experience and passion for education, community development, or community organizing; experience working with local governments, doing brand outreach, or staff recruitment preferred
  • Strong interpersonal skills including the understand local cultures and build relationships with different types of people quickly and ability to follow the policies of a multinational organization; internal promotions are encouraged
  • Clear communication skills with impeccable written and spoken English and multiple local language skills (3+ languages preferred

DESCRIPTION

  • Community outreach – generate awareness, attention, and interest throughout new communities
  • Community relations – develop strong relationships with local government and community leaders to advocate for higher-quality education
  • Academy staff recruiting and assessment – recruit motivated young adults to be Academy Managers
  • Customer outreach – conduct various forms of customer outreach
  • Event planning and organization – help advertise, organize, and host the academies’
  • Travel – Extensive travel between communities using public transport; depending on your area, you may be required to spend a significant amount of time away from home, living in these new communities, in order to meet launch needs
JOB TITLE: Legal Associate (Development)
REQUIREMENT

  • Candidate must have a minimum of LL.B or any other relevant tertiary qualification suited for the position with demonstrated work experience
  • At least one (1) year full time work experience in the area of real estate transactions
  • Real estate transactions and drafting experience
  • Strong planning and organizational skills, attention to detail, efficient worker and able to multi-task
  • Outstanding interpersonal, oral and written communication skills
  • Ability to complete legal forms, conduct legal research of laws, draft policies and business correspondence
  • Excellent legal and factual research skills including online sources
  • Ability to research, read, analyze, and interpret governmental instructions, laws, rules and regulations
  • Ability to work well under pressure, as a team member and without supervision in a fast-paced work environment
  • Strong proficiency in technology including the Internet, Email, Microsoft Office applications especially in Word, Excel, and Adobe

DESCRIPTION

  • Draft various documents and agreements including legal opinions, leases, purchase agreements and other conveyance documents for the real estate transactions
  • Draft various policies, procedures, business and legal correspondence
  • Track the real estate transactions through various stages from due diligence through to close/registration
  • Research and review government instructions, laws, rules and regulations
  • Help with archive and current paper and electronic document management
  • Review laws and regulations to ensure compliance
  • Complete various legal tasks, special projects and duties as assigned

JOB TITLE: Associate Quality Assurance
REQUIREMENT

  • Candidate must have a minimum of A-level certificate, High Diploma or University Degree in related fields
  • Must have 2/3 years of experience as an associate quality assurance

DESCRIPTION

  • Draft various documents and agreements including legal opinions, leases, purchase agreements and other conveyance documents for the real estate transactions
  • Draft various policies, procedures, business and legal correspondence
  • Track the real estate transactions through various stages from due diligence through to close/registration
  • Research and review government instructions, laws, rules and regulations
  • Help with archive and current paper and electronic document management
  • Review laws and regulations to ensure compliance
  • Complete various legal tasks, special projects and duties as assigned

JOB TITLE: Physical Planning Associate
REQUIREMENT

  • Candidate must have a minimum of University degree in Urban and Regional Planning or related field.
  • Minimum of 2 years’ experience working in physical planning
  • Strong understand of building/planning codes in Lagos and elsewhere in Nigeria
  • Appropriately registered with the relevant professional bodies
  • Must have detail-oriented, organized, and hands-on; willing to travel frequently at short notice to get things done

DESCRIPTION

  • Drafting physical planning documentation/organizing the collection of information, and lodging the documents with the necessary government bodies
  • Following up with relevant parties to ensure smooth approval processes
  • Ensuring that headquarters is fully informed of progress/any challenges
  • Executing on targets in a timely fashion

JOB TITLE: Construction Quality Inspector
REQUIREMENT

  • Candidate must have a minimum of University degree in Civil Engineering, Construction Management, Quantity Surveying or a related field.
  • Good knowledge of current construction technology and practices.
  • Minimum 5 years of experience in construction management
  • Well- organized with excellent writing and oral communication skills
  • Able and willing to accept feedback including instructions, corrective and positive feedback
  • Able to interact with all parties onsite and be able to implement Quality policies and procedures.

DESCRIPTION

  • Candidate would be responsible for maintaining quality and consistent construction management practices at all our schools.
  • The Inspector must work in conjunction with the construction supervisors and the foremen to ensure the timeliness of project construction and completion as well as the adherence to provided specifications.
  • The Inspector will report to the Construction Project Manager at headquarters. Each inspector will be in-charge of 5 to 10 sites at any given time.
  • The role requires travel around Nigeria.

How to Apply
Interested and qualified candidates should forward CV’s (MS Word Format) to jobs@willerssolutions.com using the job role as the subject of the mail

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